I had my Hulu account stolen on the 16th, but didn't notice until today when my daughter tried to log in and couldn't. It turned out someone had hacked my account, changed the email address and the password. I wish these companies would get it together with their data breaches. Anyway, I called Hulu and got it straightened out and made a ridiculously strong new password I will never remember, but I have a passwords file so in it went.
After banging my head against the wall for awhile waiting for a reset password link to be sent that was never sent, I decided to search my email and for some reason the last message they sent me was in the spam folder. Hulu should never go to spam as it is on my white list. That's how I found out. It made me wonder if somehow they had gotten into my email as well, so I changed the password on that, too, again with a ridiculous password.
Whoever did it signed us up for Disney Plus and the Espn package, so I got those taken off and we'll get a refund for the $5.01 that had been charged so far. I don't watch Hulu much, so if it hadn't been for someone else in the family wanting to watch it today, it could have been a long time before I figured it out.
These companies really need to get on top of their cyber security. As annoying as it is, I think I am going to start changing all passwords quarterly and no more easy to remember ones at all. Numbers and letters mixed are not enough anymore. Lots of symbols going in.
I'm glad there was no issue in refunding us.
January 18th, 2021 at 03:51 pm 1610985102
January 20th, 2021 at 02:46 am 1611110816