Home > Top Ten Reasons I Love My Credit Union

Top Ten Reasons I Love My Credit Union

May 26th, 2007 at 06:02 am

I've been really hesitant to jump into the blog contest fray because so far I haven't felt I had anything to say, but I finally feel I have a subject I can post about: My credit union.

So here are my top ten reasons that I love my credit union.

1. They were one of the first to move into internet banking, albeit you had to dial in their special phone number, which eventually you no longer needed once internet use became common and you could access it from any connection. Long before most banks knew what the internet was, my CU took its first brave steps forward. I was lucky to get in on the beta testing seventeen years ago and have happily watched them make excellent user friendly improvements to the system ever since. They make it easy to do business with them. Before that they had touch tone banking (and still do) even when I was a kid.

2. They are convenient to use. They have branches located all over the county, including in the backwater areas.

3. They have ATM's all over the county and they are all no fee ATM's. No fee to members and no fee to non-members. Never have and say they never will. This includes the ATM they have located in the local hospital. This step alone endears them to me, when other banks would pile on extra fees when you might not be able to leave the hospital during critical life moments.

4. They offer excellent mortgage rates and excellent mortgages with no pre-payment fees. In fact, their mortgage coupons have slots for additional principal payments and have done long before other banks and CU's started jumping on that band wagon. My mortgage with them is at 5.5%, fixed, 15 years and I cannot be happier.

5. The friendliest tellers in the universe and they don't charge for using them. I know most of the tellers by name. They know me by name before I give them my account information. The drive-thru teller recognizes me by my car even when I'm not at the window booth, and will greet me with a cheery hello by name before getting my info. She also knows without asking that I always prefer my cash in $20's. She also always puts in stickers for the kids without my asking and whether they are with me or not.

6. Free bill-pay. 'Nuff said.

7. Free debt counseling. And what they call pre-debt counseling, which amounts to learning what you are getting into before you take out your first credit card(theirs at a fixed 12%), car loan (theirs at 5.9 to 7.9%), or mortgage (theirs at 5.5 to 6.9%).

8. The highest paying savings account rates of any CU in town. Not saying much there, but its something. Best CD rates of any CU and all but one of the banks in town.

9. Community education involvement. They are in charge of numerous grant and scholarship programs for the three county colleges and one university in the county and are very good about getting out into the highschools and making sure the kids know about their programs.

10. They are inclusive. They welcome anyone who lives, works or worships in the county to be a member. And they truly welcome them, not just say they do. They also have inclusive hiring practices.

So as you can see, I have many, many reasons to love my credit union and I can assure you that I do.

5 Responses to “Top Ten Reasons I Love My Credit Union”

  1. tinapbeana Says:

    oooh your CU sounds like my CU, and you're right: i love it!!! they're opening a new branch this summer that will have a free coin counting machine and a coffee bar. would it be wrong of me to hang out at my bank on my days off? Big Grin

  2. monkeymama Says:

    OMG I love my CU. I am always amazed when people seem to turn their nose up at it. Whatever, their loss is all I can figure. Wink All I know is I pay a hell of a lot less fees than most people I know (like 0) with better interest rates and better customer service. What's an ATM fee???? Wink

  3. PauletteGoddard Says:

    I love both my credit unions. The last time I visited a Neighborhood Express Center a rep and I had a lovely chat about motorcycles, and his dog. I was CU'd out: line of credit, HELOC, savings, chequing, CDs, savings account for kid. And I still love the CU I use only for taxes and investing in a separate account. I have learned to accept its limitations: I don't use a debit card for example, but the tellers are so friendly. I feel acknowledged as a person and customer when I visit, and that means a lot more to me than 'accessibility' through tons of ATMs and service fees and being charged to talk to someone through bulletproof glass (Bank of America).

  4. Amber Says:

    my CU doesn't offer half as much as yours but I like the small bank atmosphere

  5. LuckyRobin Says:

    Please do not spam my blog. It will be removed.

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