I just sent off my first customer complaint email. My brand new Scripto lighter that I had purchased for lighting fireworks failed to light after the tenth firework went off. Very frustrating. It took 30 minutes for us to find a gas station still open so we could get a new one. It just really put a crimp in the whole night. Fortunately it didn't ruin it and we were able to resume it, but much later and with the added "benefit" of tired, cranky children.

I'm not sure if they'll do anything, but I feel better just having sent it. Maybe they'll send me a new one. That would be nice.

A few months ago I wouldn't have bothered complaining, but I guess you all have rubbed off on me.