Just had a really bad encounter with a cashier at Kmart. She was a real snot and refused to take my $3 off catalina coupon. Her computer wouldn't take it and I know there is a way to override it but she wouldn't do it. It hadn't expired, I had qualifying purchases, and it came from that very Kmart. She was acting like I was the one with the problem because it was "only" $3.
She didn't get her supervisor for me because customer service was backed up. It took me 25 minutes to get through her line with only one person in front of me. I had too many people in line behind me to get out and switch lanes, was sort of trapped there because of how their aisles are. In the amount of time she served one person the only other line that they had just opened up served seven people. She was super slow and just didn't seem to care how long it took her to do stuff. It took us less time to shop than to check out and that was with my daughter trying on 3 different bathing suits.
I just filled out the survey at
Oh, and this woman was older than me, I reckon around 45 to 50, so she certainly should have known better than to be so rude. I've actually never had a young person treat me badly at Kmart. They all seem to care about their jobs. It felt like this woman felt she was too good for her job, like she was just putting in her time. That should never be so obvious to a customer.