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The Evil Empire is Still Evil

January 26th, 2011 at 05:58 pm

I am terribly annoyed with The Evil Empire (BoA) today. On Jan 21st I made an online electronic payment to them to pay off the last of the loan interest that came in after I had "supposedly" paid off the entirety of the loan with their "payoff amount." It was supposed to be credited that day, but it never posted and it showed no record of payment pending. Then after that I couldn't even get into the account again for the next couple of days. It kept taking me to the VISA instead.

Finally I was able to get in there and it still showed us as owing that $218.18, so I sent DH to the bank with a paper check to pay it off. He asked them to look it up there and make sure there was no electronic payment pending first, so that we didn't end up with a double payment. There wasn't so he went ahead and paid it. Guess what just showed up today? The electronic payment that should have been credited on the 21st like the website claimed it would be! So now I'm down an extra $218.18 in the checking account. And who knows how long it'll take them to send the refund check. I am beyond irritated.

It's not like I need that extra money at the moment, I've got plenty of cushion in the account, but it's the principle of the thing. Can't these people just do their jobs right in the first place and keep a functional website and have their tellers know what they are doing?

So I still feel like death warmed over so meals for today looked like this:

Breakfast:
Joe's O's cereal for 4 ($2)
Boiled Eggs (free, from chickens)
Milk($2)
Total: $4

Lunch:
2 Kids--
PB&J sandwiches ($1)
Apple (.50)
Orange (.50)
Pretzels (homemade) (.25)
water

DH--
1 can of chili ($1.29)
2 biscuits (.30)
Leftover homemade chicken nuggets (amount taken out earlier in the week)
water

Me--
1 bowl of ice cream ($1)
1 glass pineapple juice ($.50)

Total: $5.34

Dinner:
Homemade chicken noodle soup
--onion (.75)
--2 carrots (.50)
--2 celery stalks (.50)
--parsley (free from plant in yard)
--salt and pepper (.02)
--garlic (.25)
--chicken broth ($1.25)
--half package egg noodles (.50)
Milk ($2)
Leftover chicken (amount taken out previously)
Total: $5.77

Hopefully tomorrow I will feel better and make better food for the family. DH cut up everything for me for the soup and followed my directions for putting it all in the crockpot and it turned out great. We only ate half of it despite everyone having two bowls but me so plenty leftover. Still, it was a pretty cheap food day all in all.

I am tentatiely planning better food for tomorrow but I think I'll wait until then and see how I feel and then post it for the day. I've got two written out, one for if I feel better and one for if I don't.

DH spent $5 on a box of Campfire Girl Mints. I told him they have to last for two weeks at that price. I also bought several vitamin supplements today for my immune system and because of muscle cramps in my calves. Magnesium, potassium, golden seal, echinacea, vitamin C, and fish oil. Spent around $75. I'm rounding because I don't feel like getting up and checking the receipt.

9 Responses to “The Evil Empire is Still Evil”

  1. Savings Queen Says:

    I thought your meals sounded good. I am sorry you are still a bit under the weather. I hope the supplements help. I can't STAND BOA!! I hope you get your money back soon so your blood pressure can return to normal!!

  2. creditcardfree Says:

    I have found with our bank, USAA, customer service can see exactly the same thing that I can see on their website. Some things take longer than we think in this day and age to process...I sure hope it won't be the refund you are owed.

  3. ThriftoRama Says:

    I'm so sorry. That is a real pain with BofA.

  4. Single Guy Says:

    The tellers can only tell you what they are told online - so if its screwed up for you, it probably is for them too. But electronic payments should be either immediate (if you're transferring between two of their accounts), or it can take a few days depending on the bank you were transferring from. Some of my inter-bank transfers take 3 days, so I have to plan ahead to make sure they show up on time.

  5. LuckyRobin Says:

    SQ--Well, they tasted good, they were just terribly protein and green veggie light. Normally I try to balance them a bit better.

    CCF--I was just frustrated with them, because usually it will say payment pending and give me a confirmation number and posts the next day, but it didn't, so of course I thought it wasn't going through. I just know it'll probably be several weeks before I'll see that money back. I doubt they'll be willing to refund it electronically and the paper route always takes longer. *sighs*

  6. LuckyRobin Says:

    SG--Yeah, they have always been fairly immediate, posting the next day. But I waited three days before doing anything and it still hadn't posted, it didn't say a payment was pending, and I never got a confirmation number that it had even been made, so I figured it was safe, especially after what they said at the bank. Next time I think I'll wait a week, I just didn't want to get hit with interest on interest for waiting too long.

  7. EnglishTeacher Says:

    Unless there is some major reason to use BoA, or another of the mega-banks, I suggest you stop giving them your business.

  8. LuckyRobin Says:

    Oh, I plan on it, just as soon as I'm able to.

  9. North Georgia Gal Says:

    I haven't heard anything good about BoA. I would definately switch to another bank!

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