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Trying to Get What I Paid For

May 5th, 2017 at 12:11 am

Two of the three companies I emailed complaint letters to I've heard back from. Campbell's is sending me a two dollar coupon and gave me a list of products I can use it on. So clear they didn't read my letter at all. Although I now have a handy list of brands to avoid. Not that they were brands I use anyway, so no big hardship.

I heard back from Bounce, but only an email to say we got your email and hopefully someone will be with you in 3 business days. I bought some of the unscented dryer sheets, but when I opened the box, they stank of perfume. So I think there was an error at the manufacturing level and they put the wrong sheets into the box. The store wouldn't take it back since I'd opened the box. Since this was the 240 count $10 box, that's not a hit I feel I should have to take. I've been using their unscented sheets for a long time. I'm hoping they will send me a replacement box.

I still haven't heard from Reynolds. I bought their oven bags for turkeys, but there were no ties in the box. The bags are useless if there is no way to close them. This is the third box in the last two years I have bought from them that did not have the ties in them. Usually they are tucked into the instruction paper when they are in the box. Fortunately they have a tip on their website of how to use a strip of twisted foil to close the bag. Although that says to me this might be an awfully common occurrence.

I seldom bother with stuff like this unless it was a fairly big dollar number shelled out on a product, but I had all three negative product incidents happen in the same week, so I was irritated enough to actually try do something about it. If nothing comes of it, at least I tried. If something does, I'll feel better about the brands and not feel ripped off. And seeing how easy it is to actually do it, I'll probably do it more often in the future if it happens again. We should get what we pay for, not something else.

2 Responses to “Trying to Get What I Paid For”

  1. My English Castle Says:

    It'll be interesting to see how all that shakes out, Robin. Good luck!

  2. rob62521 Says:

    Sounds like poor quality control in these major companies. Hope you get some satisfaction.

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