So I purchased something that came to $20.07. I handed the cashier $21. Her cash register computer was going slow and not giving her the change total to give me back. She stood there and stared at the machine for 75 seconds (I timed it once I realized what was going on) waiting for it to tell her what the change was supposed to be.
The whole time I was biting my tongue, because I knew what my change would be the moment she gave me the amount, thinking how hard is it to calculate that $1 minus 7 cents is 93 cents? It is basic. You can do it on your fingers even, counting backwards from 100. She didn't even try. I know I could have spoken up with the amount, but I seriously wanted to see how long it was going to take before she even tried or the total came up. And she might have insisted that she had to wait for the computer anyway to be sure.
She was at least 16 years old and spent the entire time apologizing for the slow computer. This stuff is covered in 2nd grade math. I think they would have had to close the store if their computers went down. I guess they don't make people take math tests to be cashiers anymore.
I think people are so used to customers handing over plastic, they don't even know what to do anymore with paper. And they are getting so dependent on machines to do their thinking for them, they are not sure what to do when the machine conks out. I found the whole thing amusing, and a little sad, but probably because I wasn't in a hurry to get out of there.
Paying with Cash Confuses People
July 2nd, 2014 at 11:43 pm
July 3rd, 2014 at 12:29 am 1404347354
July 3rd, 2014 at 01:16 am 1404350160
July 3rd, 2014 at 03:36 am 1404358593
July 3rd, 2014 at 05:08 am 1404364138
There was a time at one of my jobs where the machines stopped working and we had to do totals. We got screwed though because we forgot to calculate in tax.
My damn computer at work slows down and won't open the drawer so I can get the change. I hate that too. But it really loathes credit cards. I often have to calculate percentages too which is not fun for me because I have hella math anxiety (doesn't matter for cash as it works in units of 100). I have a piece of paper and a pen handy as we don't have a calculator up there. One time we had a woman who said her 20% coupon was suppose to take more off the total. I did out the long division right there on the paper and showed her it was right and she backed off. I kind of wonder if she was hoping I didn't know how to do math so she could get an extra discount.
July 3rd, 2014 at 06:34 pm 1404412484
It was a great first job and I am still in touch with the manager.
July 4th, 2014 at 01:52 am 1404438742