Layout:
Home > Premera...Still Sucks

Premera...Still Sucks

August 8th, 2013 at 05:05 am

I don't think I've mentioned, but I've been dealing with a stomach virus since Sunday. I've been fighting with the insurance company since last Wednesday (going without my blood pressure and cholesterol meds for a week because of it, and the one that helps me walk), which makes me grumpy, vindictive, and...well, it's not a word I use but it rhymes with itchy.

I go to the doctor tomorrow, but for a sinus infection that has been reoccurring for months. I have a feeling I'm going to have to fight the insurance company on the medication I'll need, too. Because I'm resistant to Amoxicillan, Augmentin makes me barf, Biaxin gives me violent stomach cramps, generic penicillin in general gives me yeast infections, and I'm allergic to the sulfa family of drugs.

Which basically leaves me with Zithromax, which does have a generic, but then I have to take two packs in a row, not take a pack, wait five days, then take another pack. All that does is give me even more resistant sinus infections. There is a generic for Zithromax now that works fine for me, so hopefully it won't be an issue. And after all the fighting I've had to do for my medications, it turns out they are cheaper without the insurance. What the heck, Premera, you whiny, grasping, idiot company? Why are you throwing such tantrums over every bloody prescription when it turns out with you it costs $40 and without you it costs $15?

DH is going to talk to the benefit plan person (hopefully) when he gets back up there and let them know just how unhelpful Premera is being. Hopefully other folks are talking to them, too and they'll maybe ditch Premera. At this point, I'd rather go back to Aetna. Oh, and the stupid heads at Premera are sending the checks to reimburse the doctors to us in their name instead of to them even though we signed the paperwork saying to directly reimburse them. This should not surprise me from a company that listed my daughter as spouse and me as a child, but got our ages right. We are still trying to get new cards issued. Um, hello? Anyone home over there? I can't even properly describe how much I loathe this company. Although I think by now you have a good idea of it. *sighs*

Sorry to be such a grumperpotamus. I just really needed to vent. I did get my blood pressure and high cholesterol meds today. Still waiting on the one that helps me to walk.

5 Responses to “Premera...Still Sucks”

  1. baselle Says:
    1375937239

    Grrr. You have every right to be angry, they sound like idiots. Or rather, they sound like they make a profit being idiots.

  2. LuckyRobin Says:
    1375939060

    They are making my life very stressful right now. I hate it when all a company cares about is their bottom line. You would think they'd want to maintain a good reputation with their customers, but no.

  3. baselle Says:
    1375981154

    Why would they need to maintain a good rep? Not like you can leave them for someone else; most HR departments lock in a contract for their medical insurance for the year. From their end, its way cheaper to apply grease (aka $) to the squeaky wheels then move on, then to actually fix the squeaky wheel.

    Check out the Haggler column in the New York Times. (he might also run a blog that would be more easily accessable). Kind of a customer service troubleshooter.

  4. PNW Mom Says:
    1376018611

    I hear you loud and clear....I have worked in medical for about 25 years now, and let me tell you...those insurance companies are making our lives at the office hell! It get's worse and worse every year.

  5. Looking Forward Says:
    1376541543

    Vent away ..that is just plain stupid.

Leave a Reply

(Note: If you were logged in, we could automatically fill in these fields for you.)
*
Will not be published.
   

* Please spell out the number 4.  [ Why? ]

vB Code: You can use these tags: [b] [i] [u] [url] [email]