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Home > Sometimes I Really Hate Comcast

Sometimes I Really Hate Comcast

February 15th, 2011 at 10:52 pm

Comcast has a monopoly on phone service in the part of the county my old house is located in. Because we have an alarm system on the house (which has protected us three times from break-ins in the past six months), we have to have a phone hookup, because the alarm system has to be able to dial out to the monitoring company if someone trips it. That is the only thing we have a phone line there for. No one ever calls it, no one ever calls out from it. We don't even have a physical phone hooked up in the house, just the alarm system hooked into the phone line.

Well, it was bad enough when it cost $45 just for that most basic service, but the bill I just got today raised it to $51.91. $7 more! And it doesn't even say why. Are you kidding me? I am going to go over there Friday and complain yet again about the fact that it costs so much for basically no real service at all. I have to pay the same amount as people with caller ID, call waiting, and long distance. They keep telling me they don't have anything cheaper, but I just have such a hard time believing them when other companies can offer it for so much less in other parts of the county.

The phone service my mother has here in town costs less than $30 a month. It's a different company because there's actually competition in town. This company just drives me crazy when it comes to phone service. I like their internet, more or less, though it gets boggy from time to time, but when we buy our new house in town, we will definitely not be going with them for phone service (and we don't have cable television (an arm and a leg!) and won't get it or any other kind of television then, either).

Posted in Off on a Tangent | 7 Comments »

7 Responses to “Sometimes I Really Hate Comcast”

  1. newlyfrugal Says:
    February 15th, 2011 at 11:49 pm 1297813773
    1297813773

    Ugh! That would drive me crazy as well! Our phone is a monopoly but we only pay $60 a month for phone (with caller ID, etc) AND DSL service. There as to be some sort of "bare bones" line or emergency service that they can provide you with. If we went for the super basic line it would be $17. Good luck!

  2. LuckyRobin Says:
    February 15th, 2011 at 11:59 pm 1297814340
    1297814340

    That's what I say, too, but every time we've asked they say nope, that's the cheapest plan they have.

  3. mamas debt time out Says:
    February 16th, 2011 at 02:17 am 1297822637
    1297822637

    Ugh, Comcast, we switched to Verizon, decided not to have cable/tv, but do land phone/internet (which is for multiple computers, even a laptop). They will wave fees or negotiate pricing with you, especially if you tell them you're thinking of switching.

  4. Tobby782 Says:
    February 16th, 2011 at 02:36 am 1297823784
    1297823784

    I have heard allot of bad things about Comcast. I have DirectTV in my house.

  5. FrugalTexan75 Says:
    February 16th, 2011 at 04:19 am 1297829946
    1297829946

    That's terrible! I know when I had a phone line I had something called a measured line. I only used it for TiVo and dsl. It was about $25/mo after taxes were added. Have you checked carefully that they aren't charging you fees for long distance, etc? I'd probably sit with a customer service person and ask them to justify Every charge. That is an outrageous amount.

  6. Homebody Says:
    February 16th, 2011 at 04:35 pm 1297874151
    1297874151

    I hate phone/utilities. It seems like they are the hardest to save on.

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