I live, write, and garden in the PNW with my husband of 27 years, disabled daughter, college-aged son, and my 84-year-old mother. We have paid off $250,000.00 worth of debt (if you include the interest) in the last fifteen years and as of 6/12/2020 are 100% DEBT FREE!!!!I really don't like it when companies do stupid things, especially ones that normally have a good reputation of producing quality products. I don't like spending my money only to get a nasty surprise.
Campbell's has ruined its Chicken and Stars soup. Gone are the little pasta stars that go down without chewing, perfect for the sore throats it has soothed for generations. In their place are those loathsome large pastas like they have in their cartoon character soups. Like the Spaghettio pastas. The ones my kids wouldn't touch when they were little despite the fact they were shaped like Dora and I choked down so they wouldn't go to waste.
The are very chewy, don't go down easy with a sore throat at all, in fact they hurt, and they don't taste good. Not only do they not taste good, they have changed the broth, too. Instead of being golden, it is orange.
Now I understand that they took out a bunch of the chemicals they used to have in their soup to make it better for us, but the soup never had food coloring in it to make it yellow. So removing the nasties from it should not have turned chicken soup orange or even have changed the flavor as much as it has. There are also globs of a darker orange consistency on top, though they did stir in once cooked.
Now the reason they have given for the change of the pasta is that there were complaints of the stars clumping, a non-problem if I ever heard one. I have been eating this soup since I was two and preparing it myself since I was nine. In all of those years, not once was there an issue of the stars clumping. And you know what stops pasta from clumping? Stirring. It's not rocket science.
Campbell's claims this is the reason though. I think not. I am sure there are more complaints about the change, and will be even more as more people realize what happened the next time they get sick and reach for the old favorite and get something gross, than there ever were for clumping pasta.
I think Campbell's has pulled a New Coke and hopefully it will go the way of the New Coke debacle if enough consumers protest. Oh, and here's the kicker. The normal stars are still available in their soup on the go with no plans to change it. Gee, don't those stars clump, too?
Soup on the Go is $2.79 a container. Because it is not condensed it works out to half the amount you would have with a condensed soup. The condensed Chicken and Stars soup runs at $1.79 a can, which is outrageous enough for 10.5 ounces of soup (product shrinkage again, too), considering most of their other soups are $1.29 a can. I'm not going to pay a whole dollar more for half the amount of soup. Until they change back, they have lost me as a customer. If they don't change back, then I'm done. 43 years of being a loyal customer means nothing to them, so no more of my hard earned dollars are going their way.
Campbell's Has Ruined My Favorite Soup and Lost Me as a Customer
May 2nd, 2017 at 12:44 am
May 2nd, 2017 at 02:41 am 1493692887
May 2nd, 2017 at 05:54 am 1493704444
May 3rd, 2017 at 01:49 am 1493776180
May 3rd, 2017 at 08:26 pm 1493843171
May 5th, 2017 at 11:21 am 1493983278
Yes, very annoying when they change a product that works for us.
December 29th, 2017 at 01:01 am 1514509301
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February 16th, 2018 at 03:16 am 1518750985