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Very Peeved at Amazon

December 18th, 2014 at 04:19 am

I tried to use my checking account to pay for an order on Amazon because I didn't want to use a credit card. I've done this before with no problems and there is plenty of money in the account. But they won't accept it. I wonder if it is some kind of fraud protection since it is Christmas time? I don't know, because there was no information as to why.

So I ended up using the card and will just send that amount to AMEX, but I don't like having to take that extra step, when I should have been done with it in one step. I am starting to think that these companies are going to force us to use credit cards no matter what.

8 Responses to “Very Peeved at Amazon”

  1. Househopeful Says:

    Do you mean a direct transfer from your checking or using a debit card? I would think potentially they would have issue with the transfer as a fraud precaution, but if you have a debit card, it should really not be an issue. Is there a possibility that it is an issue on your bank's end?

  2. creditcardfree Says:

    That is bad customer service, but you are right it could be a fraud protection thing. At the least they should just put a hold on the order until verified.

  3. Househopeful Says:

    My curiosity had me look at Amazon's payment options and I see you mean a payment coming directly from your checking, without a Debit card. It could potentially be a bank issue. I say this from previous experience that my bank actually blocked certain things for potential fraud issues. Once I called them and let them know I was using the account in this manner, they removed the block.

  4. Househopeful Says:

    Yes, it is definitely bad customer service, be it Amazon or the bank who is doing the blocking. Sorry.

  5. LuckyRobin Says:

    My credit union has never blocked it before. I've been using it this way for a year with Amazon.

  6. just a thought Says:

    From the Amazon website:

    "Items that you're unable to purchase with a checking account include:

    Gift Cards
    Amazon Prime memberships
    Digital items such as digital music
    Purchases over a certain amount based on the account's history with Amazon"

  7. LuckyRobin Says:

    Yeah, it was none of that stuff. It was like a $10 book and a $20 DVD and a bread machine. The bread machine only cost $80 and was a separate transaction from the rest of it. I've spent way more than that on other occasions there paying from my checking account. I can see the bread machine, but the other stuff? Just weird.

  8. Househopeful Says:

    that is VERY weird! Sorry Frown

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