We are safe in California and tomorrow:
I'm a trifle irritated with BoA at the moment. They put a fraud alert on our main VISA card. Disney accidentally processed our ticket purchase twice so we called BoA because it was showing up as pending twice. And with something that costs $2030 we wanted to make sure that the extra charge got off, so DH called them. So on the Disney end it was cleared up within 12 hours, but BoA decided it was going to lock us out of viewing our account online.
Even after I answered every single security question (and there were a lot of them) they still won't let us access that account online. We can, at least, still use the card, but I want to be able to get to it online, because I want to double check it got taken off. Then on Tuesday when the money arrives from ING to my regular CU account I wanted to pay off the tickets. *grumble growls*
They won't talk to me over the phone even though I am a joint account holder, not just an authorized user, because DH is the one that talked to them originally. It is stupid. Oh, I'm sure it is all for our "benefit" but it annoys me nonetheless. We did not ask them for a fraud alert and to lock us out of our internet access, we asked them to clear up a simple problem and instead they made it ten times more complicated.
I'm not sure why I expected them to be able to do it right though. It is the Evil Empire, after all. I swear if Alaska Airlines partnered with any other bank I would drop them in a heartbeat.
We Made It
March 17th, 2013 at 05:50 am
March 17th, 2013 at 10:51 am 1363517497
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March 17th, 2013 at 03:35 pm 1363534512
Since you've had issues with CCs, I hope it's ok to suggest an alternate system that many of us use so that CC offers benefits rather than annoy. It's important to know the billing cycle for your particular card[s]. You can usually ask for a particular 'due date.' Use their money by charging the trip one or two days after billing closes. The charge will not post/list until the following month's cycle. You can pay the balance on-line, whenever convenient but date the release of funds at least one full business day in advance of due date. You will avoid interest or late fees.
Many of us use CCs because VISA, MC, AMEX will intercede on our behalf if there is a dispute/failure of merchandise. It incidentally provides a good record of purchases and benefit in the way of cash back or points.
March 17th, 2013 at 03:37 pm 1363534639
March 17th, 2013 at 05:32 pm 1363541546
Snafu, we did do it after the closing date, I just don't like to carry a balance anymore so I'm pretty quick to pay it off. I only used the card in the first place for the insurance benefits if something went wrong.
March 17th, 2013 at 06:58 pm 1363546681
Enjoy your vacation! You and your family deserve it.
March 17th, 2013 at 09:23 pm 1363555408
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